Any newer computer or tablet with high-quality built-in webcam, microphone and speakers would be suitable. Your device will need to be plugged in during your online sessions. Phones are generally not suitable, as their screens are too small for this purpose.
Use the highest-speed internet connection you can get. Hard-wired internet connection on both ends would be the best option, and it would help your audio and video to be as clear as possible. Use an ethernet cord to create a hard-wired internet connection.
You can check your internet speed at https://speedtest.net.
Good lighting can considerably enhance your viewing experience. It’s best to have the lighting source behind the webcam, shining on your face. You can just use a desk lamp and position it behind your webcam. Better lighting produces a better visual experience and gives both, student and teacher clearer views of one another.
Not to worry! Please call us on 020 3745 2868 and we will help you to set up. We will also answer any questions that you might have.
We will walk you through the basic setup to have you up and running in no time.
Absolutely. Since 2012, we’ve successfully provided online piano instruction to 924 clients across 19 countries. Currently, 19 online clients are preparing for ABRSM piano exams, consistently achieving outstanding results with a remarkable pass rate of 100%.
Internet bandwidth can cause audio and video issues, especially when the teacher or student has a poor internet connection or a slower speed. This can easily be improved by purchasing a faster internet package from your internet service provider.
We have learned that iPads and computers should be restarted from time to time, or else the screen can freeze during an online lesson. Please restart your devices regularly to help to prevent this from happening.
This rarely happens, but when it does, it often corrects itself within a few seconds. For those occasional times that it doesn’t correct itself, ending the call and restarting the device often does the trick.
It depends on the quality of your connection. If your connection is not great, it would be better to use a hard-wired internet connection. Use an ethernet cord to create a hard-wired internet connection. If you need any help, please call us on 020 3745 2868.
Since 2012, we’ve successfully provided online piano instruction to 924 clients across 19 countries. Currently, 19 online clients are preparing for ABRSM piano exams, consistently achieving outstanding results with a remarkable pass rate of 100%.
Kensington Piano Lessons Limited is incorporated in England and Wales (registration number 10746498), with its registered office at 63 Warren House, Warwick Road, Beckford Close, London W14 8TT. We are registered with the Information Commissioner’s Office (No. ZA473844).